Thank you for using “payfeeonline.com” ( hereinafter referred to as “PAYFEE”). Please read the following terms and conditions carefully before registering, accessing, browsing, downloading or using the Site.
These Terms of Service (the “Terms”) are intended to make you aware of your legal rights and responsibilities with respect to your use of the PAYFEE website at www.payfeeonline.com (the “Site”) and any related mobile or software applications including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms.
You may not use the Services if you do not accept the Terms or unable to be bound by the Terms. In order to use the Services, you agree to these Terms.
By accessing or using the Site or by using the Service (defined below), you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may not access or use the site and immediately terminate your use of the services.
The Terms and Conditions (as may be amended from time to time, the “Agreement”) is a legally binding contract between you (an individual / user / beneficiary of this service) of at least 18 years of age, and eAGE Digitech Private Limited (“PAYFEE”) Limited, presently having its registered office at C-503, Rosewood Apartments, Mayur Vihar Ph- I, New Delhi – 110091 and corporate office atGround Floor, Sai Dham Greens, Gari Chaukhanti, Sector 121, Noida(UP). 201301.. All services are rendered by PAYFEE through its platform under the brand name ‘PAYFEE online’. Hence all the rights, benefits, liabilities & obligations under the following terms & conditions shall accrue to the benefit of PAYFEE. (together with its subsidiaries and other affiliates, “us”, “We” or “PAYFEE”), regarding your use of our services with respect to online payment of fee or such other services which may be added from time to time. (collectively, the “Services”)
Service can be used by you subject to your adherence with the terms and conditions set forth below including relevant policies. PAYFEE reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.
The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by PAYFEE. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age or above and competent to understand and agree to the terms, conditions, obligations, representations, and warranties set forth in these Terms of Service and have not been previously suspended or removed from the Services. You represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party(ies). You are responsible for complying with all laws and regulations in the country in which you live when you access and use the Services.
1. PAYFEE offers a convenient and secure way to make fee payments for Institutions / Colleges registered with PAYFEE using a valid Payment Account. We are only a facilitator, providing a platform for payment of fee of Institutions / Colleges registered with PAYFEE. PAYFEE is not a warrantor, insurer, or guarantor of the services to be provided by the Institutions / Colleges. Any disputes regarding the quality / quantity of service for which you have made the payment must be handled directly between You and the respective Institution / College.
2. PAYFEE reserves the right to charge and recover from the User, fees for availing the Services. These changes shall be effective from the time they are posted on to the PAYFEE Website. You are bound by such revisions and should therefore visit the PAYFEE Website to review the current fees from time to time. In the event that you stop or seek a reversal of the Payment Instructions as may have been submitted, PAYFEE shall be entitled to charge and recover from you and you shall be liable to pay such charges to the Bill Payment Service as may be decided by PAYFEE. These charges shall be charged on to your designated Payment Account or in any other manner as may be decided by PAYFEE.
3. PAYFEE reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice, make modifications and alterations in any or all of its contents, products and services contained on the site without any prior notice.
4. PAYFEE, at its sole discretion, can add to or delete from list of Institutions / Colleges or types of Payment Accounts that can be used in respect of making fee payments. In any event (i) the type and kind of Payment Accounts that can be used for making payments may differ for each Institution / College depending on each Institution / College’s requirement (ii) there may be an additional fees/charge when using a particular Payment Account in respect of a Institution / College; and (iii) the terms upon which a payment can be made to a Institution / College can differ depending on whether a Card or a Bank Account is used to issue the Payment Instruction. Further depending on the specific facilities allowed by a PAYFEE business partner, payments to a Institution / College can be made either (a) by issuing a Payment Instruction for an online debit/charge to a Payment Account; or (b) by scheduling an automated debit to a Payment Account.
5. In using the Fee Payment Service, you agree to provide true & accurate information about yourself, your Payment Account details and the Institution / College and
6. PAYFEE, the software, or the software application store that makes the software available for download may include functionality to automatically check for updates or upgrades to the software. Unless your device, its settings, or computer software does not permit transmission or use of upgrades or updates, you agree that we, or the applicable software or software application store, may provide notice to you of the availability of such upgrades or updates and automatically push such upgrade or update to your device or computer from time-to-time. You may be required to install certain upgrades or updates to the software in order to continue to access or use the Services, or portions thereof (including upgrades or updates designed to correct issues with the Services). Any updates or upgrades provided to you by us under the Terms shall be considered part of the Services.
7. You acknowledge and agree that if PAYFEE disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content, which is contained in your account.
8. PAYFEE shall not be responsible and shall not owe liability if it is unable to complete /affect any Payment Instruction(s) owing to any one or more of the following circumstances: – If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, invalid and delayed. – If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s) – If the funds available in the Payment Account are under any encumbrance or charge. – If your Bank or the NCC refuses or delays honoring the Payment Instruction(s) – Any Force Majure conditions (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force)
In case any payment is not effected for any reason, you will be intimated about the failed payment by an e-mail
USE OF SERVICES / SITE
You understand that except for information, products or services clearly indicated as being supplied by the PAYFEE, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that PAYFEE cannot and does not guarantee or warrant that files available for downloading through the Site will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements and for accuracy of data input and output.
You may also be able to register to use the Services by logging into your account with your credentials from certain third party social networking sites (e.g., Facebook, google, gmail). You confirm that you are the owner of any such social media account and that you are entitled to disclose your social media login information to us. You authorize us to collect your authentication information, and other information that may be available on or through your social media account consistent with your applicable settings and instructions.
By using the Services you agree not to use the Services for any purposes other than to pay fee of registered Institution/College and/or to access the Services in accordance with these Terms and Conditions and as such services are offered by PAYFEE, impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others, misrepresent, identity, or content of information transmitted via the Services, perform any other fraudulent activity or otherwise transact for which we have a reason to believe to be potentially fraudulent, infringe our or any third party’s intellectual property rights, use the Services if You are under the age of eighteen (18) without a parental sponsor or in any event use the Services if You are under the age of thirteen (13) years old even with a parental sponsor and in accordance with applicable law, post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person, post or transmit any material which is pornographic in nature. Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Services and the Site or features that enforce limitations on the use of the Services. Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such prohibition is expressly prohibited by applicable law notwithstanding this limitation. Use the Services in any manner that could damage, disable, overburden, or impair it, including, without limitation, using the Services in an automated manner. Interfere with or damage operation of the Services or any other user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file with contaminating or destructive features, use any robot, spider, other automatic device, or manual process to monitor or copy the Site without prior written permission, interfere or disrupt this Site or networks connected to this Site. Use any device, software or routine to bypass the Site’s robot exclusion headers, or interfere or attempt to interfere, with the Services Breach this Agreement or any other PAYFEE agreement or policy, provide false, inaccurate or misleading information, use the Site to collect or obtain personal information, including without limitation, financial information, about other users of the Site, use the Services in a manner that PAYFEE or any payment card network reasonably believe to be an abuse of the payment card system or a violation of payment card network rules, take any action that may cause PAYFEE to lose any of the Services from its service providers or others, use the facilities and capabilities of the Site to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others.
You are also responsible for all activities that you carry out in your account. You agree to notify us immediately of any unauthorized use of your account in order to enable us to take necessary corrective action. You also agree that you will not allow any third party to use your account for the purpose of transacting activities in your name on the Services.
You agree to use the data owned by PAYFEE (as available on the Services or through any other means like API etc.) only for personal use/purposes and not for any commercial use unless agreed to by/with PAYFEE in writing.
You agree not to access (or attempt to access) any of the Services by any means other than the interface that is provided by PAYFEE, unless you have been specifically allowed to do so, by way of a separate agreement with PAYFEE. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
The SMS service provided by PAYFEE is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, PAYFEE shall be immediately informed about the same by the customer and PAYFEE will make best possible efforts to rectify the error as early as possible. User/customer accepts that PAYFEE may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’ mode then the customer may not get / get after delay any alerts sent during such period. The customer shall not hold PAYFEE liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of such facility.
PAYFEE will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from PAYFEE as an alert on the mobile phone number provided during the course of registration and PAYFEE shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold PAYFEE liable for non-availability of the service in any manner whatsoever. The customer acknowledges and agrees that PAYFEE may call the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer, for any legitimate purpose.
PROPRIETORY RIGHTS;OWNERSHIP AND THIRD PARTY LINKS
The Services and the Site are owned and operated by PAYFEE and/or third party licensors. You agree to protect our proprietary rights and the proprietary rights of all others having rights in the Services during and after the term of this agreement and to comply with all reasonable written requests made by us or our suppliers and licensors of content or otherwise to protect their and others’ contractual, statutory, and common law rights in the Services. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the Site provided by PAYFEE (the “Materials”) are protected by relevant intellectual property and proprietary rights, and applicable laws. You acknowledge and agree that PAYFEE (or PAYFEE’s licensors) own all legal right, title and interest in and to the Services, including any IP Rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). All Materials, trademarks, service marks, and trade names contained on the Site are the property of PAYFEE and/or third party licensors or suppliers. You further acknowledge that the Services may contain information which is designated as confidential by PAYFEE and that you shall not disclose such information without PAYFEE’s prior written consent. Unless you have agreed otherwise in writing with PAYFEE, nothing in the Terms gives you a right to use any of PAYFEE’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
Permission is granted to only to extent display, copy and download eAGE Digitech Private Limited’s material on this website only for personal and non-commercial usage provided that, both the copyright notice and the permission notice appear in the Materials ; the Material will not be copied or posted on any networked computer or broadcast in any media, and no modifications of any of the Materials are made. This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded or printed Materials. Any unauthorized use of any Materials contained on this Website may violate copyright laws, trademark laws, and other related laws and may face appropriate legal consequences. Materials provided by third Party providers have not been independently authenticated in whole or in part by eAGE Digitech Private Limited – www.payfeeonline.com does not provide, sell, license, or lease any of the Materials other than those specifically identified as being provided by eAGE Digitech Private Limited. eAGE Digitech Private Limited is committed towards protecting others’ intellectual property rights, and we expect our users to do the same. eAGE Digitech Private Limited may, in its sole discretion, terminate the access rights of users who infringe or otherwise violate others’ intellectual property rights.
You agree not to remove, obscure, or alter PAYFEE or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services. PAYFEE reserves all rights not expressly granted in this Agreement. Please note that by doing so, you hereby irrevocably assign to PAYFEE, and shall assign to PAYFEE, all right, title and interest in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of PAYFEE; or remove, conceal or obliterate any copyright or other proprietary notice or source identifier, including without limitation, the size, color, location or style of any proprietary mark(s). Any infringement shall lead to appropriate legal proceedings against you at appropriate forum for seeking all available/possible remedies under applicable laws of the country of violation. You cannot modify, reproduce, publicly display or exploit in any form or manner whatsoever any of the PAYFEE’s content in whole or in part except as expressly authorized by PAYFEE.
To the fullest extent permitted by applicable law, we neither warrant nor represent that your use of materials displayed on the Services will not infringe rights of third parties not owned by or affiliated with us. You agree to immediately notify us upon becoming aware of any claim that the Services infringe upon any copyright trademark, or other contractual, intellectual, statutory, or common law rights by following the instructions contained below.
Third Party Links & Content
Third party content, including reviews posted by our users, does not reflect our views or that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders, each and every review posted on PAYFEE is the personal opinion of the user/reviewer only. In addition, none of the content available through the Services is endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.
Part of the site may contain advertising information or promotional material or other material submitted to PAYFEE by third parties. Responsibility for ensuring that material submitted for inclusion on the Site or mobile apps complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than PAYFEE found on or through the Site and or mobile apps, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between you and such advertiser. PAYFEE will not be responsible or liable for any error or omission, inaccuracy in advertising material or any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such other advertiser(s) on the Site and mobile apps.
DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND INDEMNIFICATION
To the fullest extent permissible pursuant to applicable law, PAYFEE and its third-party partners and licensors disclaim all warranties, statutory, express or implied, including, but not limited to, implied warranties of Merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you from PAYFEE or through the services or the site will create any warranty not expressly stated herein. You expressly acknowledge that as used in this section, the term “PAYFEE” includes PAYFEE’s officers, directors, employees, shareholders, agents, licencors, subcontractors and affiliated companies. You expressly agree that use of the services and the site is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the internet generally. We do not warrant that the service will be uninterrupted or error-free or that defects in the site will be corrected. The services and the site and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. PAYFEE, and its third party suppliers, licensors, and partners do not warrant that the data, PAYFEE software, functions, or any other information offered on or through the services, the site or any reference sites will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected. PAYFEE and its third party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise. You understand and agree that you use, access, download, or otherwise obtain information, materials, or data through the services, the site or any reference sites at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system and device) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and you should not rely on any such statement. This paragraph shall survive termination of this agreement. In no event will PAYFEE be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the site.
In addition to the other disclaimers and limitations contained herein, there are no guarantees and no warranties regarding online availability, impressions, and click-through of www.payfeeonline.com, its web pages, and any material, information, links, or content presented on the web pages at www.payfeeonline.com. Payfeeonline , its web pages, and any material, information, links, or content presented on the web pages at www. payfeeonline.com, may be unavailable for online access at anytime. Advertising sponsors and advertising must be approved by eAGE Digitech Private Limited before the posting of any advertising material, information, links, content, banners, and graphics on www.payfeeonline.com. eAGE Digitech Private Limited, reserves the right to accept or to reject any advertising sponsor or any advertising for any reason at its sole discretion.
This Website may include unintended inaccuracies or typographical errors. eAGE Digitech Private Limited and the third party providers may make improvements and/or changes in the products and services described in this Website at any time without any prior notice. Changes are made to the Website on a periodic basis. The material, information, links, and content presented on and by this website is of a general nature only and is not intended to address the specific circumstances, requirements, or any other needs of any particular individual or entity. It cannot be guaranteed that the material, information, links, and content presented on and by this website are comprehensive, complete, accurate, sufficient, timely, or up to date for any particular purpose or use. The material, information, links, and content presented on and by this website should not be considered as professional, legal, business, financial or investment advice (you may prefer taking professional advice ). This website is sometimes linked to external websites over which eAGE Digitech Private Limited has no control and eAGE Digitech Private Limited assumes no responsibility, and is in no way acting as a publisher of material, information, links, and content contained on external linked websites. Links may become invalid, may expire, or may become misdirected at any time. Links are provided as a convenience and do not necessarily constitute, signify, or otherwise imply an endorsement by, or an endorsement for, or a relationship with, or connection to eAGE Digitech Private Limited The statements expressed on external linked websites are not those of eAGE Digitech Private Limited; and users are advised that we do not maintain editorial control over external linked websites or determine the appropriateness regarding the material, information, links, and content contained on external linked websites. We have no control over any external website or over any external material, information, links, and content linked to www.payfeeonline.com.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, In no event will PAYFEE or its contractors, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites, even if PAYFEE or a PAYFEE authorized representative has been advised of the possibility of such damages. In no event will PAYFEE or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Services, (iii) your use or inability to use the Services or the Site (including any and all Materials) or any Reference Sites, or (iv) any other interactions with PAYFEE, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the Services or the Site giving rise to the cause of action or One Thousand Rupees (Rs.1000), whichever is less. You acknowledge and agree that PAYFEE has offered its products and services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and PAYFEE, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and PAYFEE. PAYFEE would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, PAYFEE’s liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive termination of this Agreement.
Some countries and jurisdictions do not allow the limitation or exclusion of consequential, direct, indirect, or other damages and to the extent you are a consumer the limitations or exclusions in this section may not apply to you.
You agree to indemnify, defend, and hold harmless the PAYFEE Parties from and against any third party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. PAYFEE reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify PAYFEE, including rights to settle, and you agree to cooperate with PAYFEE’s defense and settlement of these claims. PAYFEE will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement. You agree not to settle any matter in which we are named as a defendant and/or for which you have indemnity obligations without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
Payfeeonline.com is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000, to the extent it provides, displays information about various stakeholders.
eAGE Digitech Private Limited shall not be responsible for any errors or omissions contained on any eAGE Digitech Private Limited website, and reserves the right to make changes anytime without notice. Mention of non- eAGE Digitech Private Limited products or services is provided for informational purposes only and constitutes neither an endorsement nor a recommendation by eAGE Digitech Private Limited. All eAGE Digitech Private Limited and third-party information provided on any eAGE Digitech Private Limited website is provided on an “as is” basis.
Views expressed by the users are their own, eAGE Digitech Private Limited does not endorse the same. No claim as to the accuracy and correctness of the information on the site is made although every attempt is made to ensure that the content is not misleading. In case any inaccuracy is or otherwise improper content is sighted on the website, please report it to us.
If you are making any planning or decisions, whether personal or commercial , you should look at an actual demonstration model of any product you are considering before making your important purchasing or planning decisions. (Contact the concerned service provider / institution .) All decisions made would be entirely your prerogative and eAGE Digitech Private Limited does not claim to offer any advice of any nature whatsoever.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.
You agree that PAYFEE, in its sole discretion, for any or no reason, may suspend or terminate your account (or any part thereof) or your use of the Services and remove and discard all or any part of your account, your user profile, or your recipient profile, at any time. PAYFEE may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services or any account you may have or portion thereof may be effected without prior notice, and you agree that PAYFEE will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies PAYFEE may have at law or in equity. Further, you agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to the Services.
Interpretation: The section and subject headings in these Terms are included for reference only and shall not be used to interpret any provisions of these Terms.
Modification of this Agreement : PAYFEE reserves the right to change, modify, add, or remove portions of this Agreement (each, a “change”) at any time by posting notification to the Site or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 24 hours after the initial posting and shall apply immediately on a going-forward basis with respect to payment transactions initiated after the posting date. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services. For certain changes, PAYFEE may be required under applicable law to give you advance notice, and PAYFEE will comply with such requirements.
Refund & Cancellation : PAYFEE only provides a platform for payment of fee to associated Schools / Colleges / Institution’s etc. and the payment made by you is credited directly to the respective School/College/Institution’s account. Any refund or cancellation request should be made to the School/College/Institution directly who will manage and effect any refund directly to your account. Incase you write to PAYFEE for refund or cancellation, PAYFEE shall forward your request to concerned School/College/Institution.
Severability: If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.
Partnership or Agency: None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and PAYFEE and you shall have no authority to bind PAYFEE in any form or manner, whatsoever.
Notice : PAYFEE may provide you with notices and communications by email, regular mail or postings on the Site or by any other reasonable means. Except as otherwise set forth herein, notice to PAYFEE must be sent by courier or registered mail to eAGE Digitech Private Limited, 4th Floor, KISAN TOWER, Hosiyarpur, Sector-51, Noida, Uttar Pradesh 201301, India.
Arbitration : PAYFEE may elect to resolve any dispute, controversy or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement by binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996. Any such dispute, controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in New Delhi, India and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or We may seek any interim or preliminary relief from a court of competent jurisdiction in New Delhi, India, necessary to protect the rights or the property of you or PAYFEE (or its agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither you nor We may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of the arbitration award. All administrative fees and expenses of arbitration will be divided equally between you and us. In all arbitrations, each party will bear the expense of its own lawyers and preparation. The language of Arbitration shall be English.
Governing Law and Forum for Disputes : Except as otherwise agreed by the parties or as described in the Arbitration section above, you agree that any claim or dispute you may have against PAYFEE must be resolved by a court located in New Delhi, India. You agree to submit to the personal jurisdiction of the courts located within New Delhi, India for the purpose of litigating all such claims or disputes. This Agreement shall be governed by the laws of India, without giving effect to any principles of conflicts of law.
Assignment : This Agreement, and any rights granted hereunder, may not be transferred or assigned by you without our prior written consent which may be withheld in our sole discretion, but may be assigned by us without restriction. Any assignment attempted to be made in violation of this provision shall be void and of no effect.
Survival : Upon termination of this Agreement, any provision which, by its nature or express terms should survive, will survive such termination or expiration as applied to transfers and relationship prior to such termination or expiration.
Confidentiality : Privacy of communication is subject to the terms of the certificate of authorization granted by the RBI and RBI notifications/directives etc. You specifically agree that in order to facilitate the provision of PAYFEE Wallet, PAYFEE may be required to disclose any information or particulars pertaining to you to any authority, statutory or otherwise.
Jurisdiction : These Terms shall be governed by the laws of India. The Courts of law at Delhi/New Delhi shall have exclusive jurisdiction over any disputes arising under this agreement.
Carrier Rates may Apply: By accessing the Services through a mobile or other device, you may be subject to charges by your Internet or mobile service provider, so check with them first if you are not sure, as you will be responsible for any such costs.
Prohibition : You will not frame the Services. You may link to the Services, provided that you acknowledge and agree that you will not link the Services to any website containing any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information or that violates any intellectual property, proprietary, privacy, or publicity rights. Any violation of this provision may, in our sole discretion, result in termination of your use of and access to the Services effective immediately.
LIMITATION FOR INITIATING ANY LEGAL ACTION AGAINST PAYFEE : ALL USERS MUST COMMENCE ANY LEGAL ACTION AGAINST US WITHIN ONE (1) YEAR AFTER THE ALLEGED HARM INITIALLY OCCURS. FAILURE TO COMMENCE THE ACTION WITHIN THAT PERIOD SHALL FOREVER BAR ANY CLAIMS OR CAUSES OF ACTION REGARDING THE SAME FACTS OR OCCURRENCE, NOTWITHSTANDING ANY STATUTE OF LIMITATIONS OR OTHER LAW TO THE CONTRARY. WITHIN THIS PERIOD, ANY FAILURE BY US TO ENFORCE OR EXERCISE ANY PROVISION OF THESE TERMS OR ANY RELATED RIGHT SHALL NOT CONSTITUTE A WAIVER OF THAT RIGHT OR PROVISION.
GRIEVANCE REDRESSAL MECHANISM
Customer may register his/her complaint if he/she is not satisfied with the services or finds deficiencies when dealing with agents/ staff or finds system errors or sees gaps between standards of service promised and actual service rendered by the company. We will acknowledge the grievance immediately on the receipt of complaint and initiate action to have the grievance resolved within a maximum period of 21 days on extraordinary cases with auto reply in either cases.
Complaints received by e-mail shall be acknowledged by an immediate system generated response or via individual emails to the extent possible. The follow up action taken in respect of such complaints shall be advised to customers by e-mail.
Send the written communication to:
Grievance Redressal Officer eAGE Digitech Private LimitedG1, Ground Floor, Sai Dham Greens, Gari Chaukhanti, Sector 121, Noida(UP). 201301. email # email@example.com